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Obsidian

Repair FAQs

Quick answers on turnaround, collections, data security, and warranties for every repair and custom build.

FAQs

Policies

Understand how our no-fix no-fee guarantee, free 12‑month maintenance on custom builds, and transparent assessments work before you commit, so you always know what you’re paying for—and when you won’t pay.

View policies
An open mid-tower PC case on a spotless matte-black bench, showcasing a custom build in progress: matte black motherboard, braided dark-gray power cables routed cleanly, RGB fans softly glowing cyan and purple, and a high-end graphics card partially installed. Beside it lies a labeled maintenance checklist and a small box of spare components. Neutral studio lighting from both sides eliminates harsh shadows, highlighting the cable management and polished metal textures. The background shows blurred rows of boxed components and tools, suggesting long-term support and 12-month maintenance. Shot at eye level with sharp focus throughout, the photographic image conveys precision, reliability, and high-performance custom PC craftsmanship.